Cookie Policy

1. Introduction

This Cookie Policy explains how Printvine uses cookies and similar technologies when you visit our website. It should be read alongside our Privacy Policy.

Cookies help the site work properly, remember basic preferences and give us information about how people use the website.

2. What Cookies Are

Cookies are small text files stored on your device when you visit a website. They can be used to make the site function correctly, improve your experience and collect anonymous usage information.

Some cookies are essential for the website to work. Others help us understand performance and improve the way the site is used.

3. How We Use Cookies

Printvine uses cookies for a few simple reasons:

• To keep the website and portal working properly.
• To remember certain settings or preferences during your visit.
• To understand how visitors move around the site.
• To help us improve pages, content and overall performance.

We do not use cookies to collect more information than we need.

4. Cookies We Use Today

4.1 Strictly Necessary Cookies

These cookies are required for the site and your portal to work. They do not need your consent under UK law.

• laravel_session — keeps your session active while you browse and log in.
• XSRF-TOKEN — protects forms from cross-site request forgery.
• printvine_cookie_consent — remembers your cookie choice so we don't ask again on every page. Lasts about six months.

4.2 Analytics & Tracking Cookies (only with your consent)

If you accept analytics on the cookie banner, we may load tools such as Google Analytics, Google Tag Manager, the Meta (Facebook) Pixel or Hotjar to understand how visitors use the site and improve it. These tools set their own cookies; consult their respective policies for the specific names and durations.

We do not load any of these tools until you accept analytics. Decline, and your visit is not tracked.

5. Third-Party Cookies

The analytics tools listed in section 4.2 are operated by third parties (Google, Meta, Hotjar) and may set their own cookies under their own privacy policies once you accept analytics. We do not load them otherwise.

Stripe (our payment provider) may set cookies on the checkout step to protect against fraud; these are essential to taking payment and are covered by Stripe's own cookie policy.

6. Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to block cookies, remove existing cookies or set alerts before cookies are stored.

If you disable some cookies, parts of the website may not work as expected.

7. Changes to This Policy

We may update this Cookie Policy from time to time if our website or the way we use cookies changes. The latest version will always appear on this page.

8. Contact

If you have any questions about this Cookie Policy, please contact Printvine using the contact details shown on the website.

Questions about cookies? Email hello@printvine.co.uk.